Signal Gifts, Gold Star mention

I ordered stacking plates. When I opened the package I found only one plate. Hmmm. Because the order arrived two days before a big move, I did not take any action until one month later. I sent an email letting them know that the plates had arrived as plate. They replied immediately, with apologies, and offered to send me a new set of plates free of charge. Keep the one you've already got, too. Wonderful. Rare good service.