Standard TV & Appliance, Portland OR, Part Deux

FAIL: They did not contact me as arranged and agreed upon. They did not call me at work to give twenty minutes notice.

They did show up. Luckily for me, my sister was there to let them in to do the job. If she had not been, we'd be 0 for 3.

Hopefully, the new ice maker works!

Standard TV & Appliance, Portland OR

Shortly after the installation of my brand new refrigerator, I noticed that the ice maker wasn't working (I'm quick like that). On Saturday, the repairman's diagnosis was "broken but easy to fix." That is, if you have the replacement parts with you. He did not. Maybe he just assumed the problem was user error, thus no parts would be needed. He didn't show up as scheduled on Monday and did not call to cancel. On Tuesday, I called Standard. With no apology offered, I was told that he didn't show up because the part had to be back ordered. Oh, so that explains why he didn't call and cancel! Except, no it doesn't. No ETA on the part either. Standard called Wednesday: the part is in and can be installed Friday. Maybe. They "were unable to commit" to any given time or window of time. The repair man is to give me 20 minutes notice so that I can leave work and meet him at home. We'll see what happens.